Privacy Policy

1. Information We Collect

Information you provide: When you request a quote, apply for a merchant account, contact us, or otherwise interact with us, you may provide information such as your name, business name, email address, phone number, business details, and processing history.

Information collected automatically: When you visit our website, we may automatically collect device and usage data such as IP address, browser type, pages viewed, referring pages, and interactions, using cookies and similar technologies.

Information from third parties: In the course of underwriting and providing payment services, we may receive information about you or your business from financial institutions, credit and identity-verification providers, payment networks, and other partners.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and payment-related services;

• Evaluate applications, perform underwriting, and manage risk and compliance obligations;

• Respond to your inquiries and provide customer support;

• Send you administrative, transactional, and (where permitted) marketing communications;

• Detect, prevent, and address fraud, security, and technical issues; and

• Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers and vendors who perform services on our behalf (e.g., hosting, analytics, communications, identity verification);

• Financial institutions, payment networks, acquiring banks, and processing partners as necessary to provide payment services;

• Regulators, law enforcement, or other parties where required by law, legal process, or to protect our rights, users, or the public; and

• A successor entity in connection with a merger, acquisition, financing, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, measure performance, and understand how our site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect the information we collect. Sensitive data such as payment-card information is encrypted in transit and tokenized where applicable. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, satisfy our legal, regulatory, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain uses. You may opt out of marketing emails at any time using the unsubscribe link or by contacting us. To exercise any of these rights, contact us using the details below. We will respond consistent with applicable law.

8. Third-Party Links and Services

Our website may link to third-party sites or services that we do not control. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy practices.

9. Children's Privacy

Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us using the information below.