Contact Us
Don't hesitate to reach out
We're eager to hear from you and help in any way we can. We look forward to hearing from you!
Office
300 West 15th Street, Suite 310
Vancouver, WA 98660
Call Us
+1 (800) 895-1580Send a Message
Feel free to drop us a message
Whether you have a question about merchant accounts, pricing, or just want to learn more about what BIG can do for your business — we'd love to hear from you.
Business Hours
Monday – Friday, 9am – 7pm PT
Closed Saturday & Sunday
Why Contact BIG
What to expect when you reach out
We don't believe in high-pressure sales tactics. When you contact BIG, you get expert guidance — not a pitch.
Real People, Not Bots
Every inquiry is handled by a knowledgeable BIG payment specialist — no automated responses, no offshore call centers.
24-Hour Response
Submit a message and a specialist will respond within one business day — often within a few hours during business hours.
No Pressure Consultation
We're here to work with you, not sell to you. Get honest answers about whether BIG is the right fit for your business.
20+ Years of Expertise
Since 2006, BIG has specialized in high-risk merchant services. Whatever your industry, we've likely worked with businesses just like yours.
Prefer to apply directly?
Skip the contact form and go straight to your merchant account application.